FAQ — Frequently Asked Questions
Everything you need to know about Rivando, our products and how to shop.
What is Rivando?
Rivando is a project born from the passion of two partners, Andrea and Riccardo, for design and quality. We select apparel, accessories and lifestyle items that stand out for character and refinement.
How can I order?
You can order directly on the site by adding products to your cart and going to checkout. You will also find our products on platforms like Vinted, and soon on subito.it, eBay and Amazon.
Which payments do you accept?
Currently we accept payments via PayPal for maximum security. Other methods can be arranged by contacting us. We are currently implementing Klarna and Scalapay for 3 and 4 installment payments, Apple Pay and Google Pay.
Shipping and returns?
We ship throughout Italy and Europe. You have 14 days to return an item if you are not satisfied. Contact support@rivando.it for details or call +39 327 928 8507.
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